Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Derek Johnson

Derek Johnson

October 9, 2024

5  out of  5
rating by Derek Johnson
"We received consistent and steady communication and support in a recent incident with a neighbor's tree falling on out roof."
We responded:
"Derek, thank you so much for the stars. We do our best to translate insurance speak so you do not have to. Please always keep us in the loop with questions and concerns. C"
Profile photo of J T

J T

September 18, 2024

5  out of  5
rating by J T
"I changed from Progressive Direct (no local agent) after very poor and very slow responsiveness to a claim when my parked car was hit. Then Unfortunately I had another claim occur damaging our camper trailer. What a difference. Immediate action from Chris Budzius and team. State Farm adjuster quickly approved estimate from the repair shop and paid the claim right away. So great to have Chris, Shelly, and team help me select the right homeowners coverage too."
We responded:
"John, thank you for the kind words. We are very happy to have you on board with our agency and are here to serve you. "
Profile photo of Maria Frisby

Maria Frisby

August 14, 2024

5  out of  5
rating by Maria Frisby
"Chris is fantastic. Calls are always answered or returned, questions answered, and just a wonderful place. We have our home, cars and personal insured through Chris and couldn't be happier!"
We responded:
"Maria and Jon, thank you so much for the kind note. We are so pleased to be able to work with you and strive to provide the service you deserve. C"
Profile photo of Kenneth Goulet

Kenneth Goulet

June 27, 2024

5  out of  5
rating by Kenneth Goulet
"For the first I needed a tow. Using the 1-800 number was able to use the State Farm app and got a great towing service within 75 minutes. Shelly and Chris followed up as well. Fantastic service. Thank you Shelly and Chris."
We responded:
"Glad it worked out so well. Thank you for the confidence."
Profile photo of Eric Nelson

Eric Nelson

April 3, 2024

5  out of  5
rating by Eric Nelson
"Chris and his team are the best in the business. Someone always answers my calls or responds very quickly and State Farm has not let us down yet. As long as Chris is an agent I will be his client"
We responded:
"Eric, first thank you for the comments. It is our primary duty to be available for our customers. secondly, it's our customers that make this easy. Sounds like your will be with us a long time."
Profile photo of D Hub

D Hub

March 27, 2024

5  out of  5
rating by D Hub
"This State Farm office is truly a good neighbor! They are quick to respond, and very flexible whether adding, adjusting or removing service. Chris and Terri take good care of their customers. Highly recommend this for Mac-Groveland and Highland Park, as well as surrounding areas."
We responded:
"Thank you so much for the confidence in our office. "
Profile photo of Trina Roque

Trina Roque

March 27, 2024

5  out of  5
rating by Trina Roque
"I filed an auto claim via the mobile app and the process from start to finish, including scheduling repairs and obtaining a car rental, was smooth and easy to follow. I was kept up to date on the process by email, text, and phone. The claims representative was courteous and answered all of my questions. Overall excellent service."
We responded:
"Trina, thank you for taking the time to comment. State Farm has a great mobile app and I'm glad you were able to take advantage of it. "
Profile photo of E.D. Pet Haven

E.D. Pet Haven

February 20, 2024

5  out of  5
rating by E.D. Pet Haven
"Chris and his team are amazing! The care and customer service they provide is rare in todays busy world. I am grateful for their check ins and reminders to make my premium payments. I have several policies with State-farm and they make sure Im taken care of snd nothing lapses. Tgey are also quick to respond and help with anything I need. I greatly appreciate them and highly recommend!"
We responded:
"Kerry, thank you so much for those kind words. Yes, we have been working together for many years and we really appreciate you as a client and as a human being. Thank you for all the work you do with our little four-legged friends at pethavenmn.org."
Profile photo of Shelly Carney

Shelly Carney

January 30, 2024

5  out of  5
rating by Shelly Carney
"My wife and I have been with Chris and Terri for many years, 25+, and have never been anything less than satisfied with their knowledgeable suggestions, follow up and, most importantly, consistently caring about us as policyholders....Thank you both."
We responded:
"Thank you "
Profile photo of George D. Auel

George D. Auel

January 6, 2024

5  out of  5
rating by George D. Auel
"From the beginning when I contacted your office ,I was treated with understanding and professional courtesy. Your team took the time to respond to all of the issues and details regarding the situation. They help me with the reporting process and assured me that they would contact me to assist me further. I received a text from the insurance company and instructions that they needed to provide coverage. The process was very simple and effective. I was very pleased with State Farm and their service."
We responded:
"George, thank you for the note. I happy that everything has gone as it should. Wishing you the best in 2024 and remember that with our office, your policies always come with an Agent."
Profile photo of Mary Carpenter

Mary Carpenter

December 8, 2023

5  out of  5
rating by Mary Carpenter
"State Farm has been my insurer for many years and Chris has been my agent for the past 7 years since I moved to the area. He is always informed, gracious and helpful. I had a claim recently and it was handled quickly and seamlessly."
We responded:
"Mary, thank you for the nice note. It has been a pleasure these past years to serve you. Merry Christmas. "
Profile photo of Lizzie Ciccone

Lizzie Ciccone

August 29, 2023

5  out of  5
rating by Lizzie Ciccone
"Terri has so capably, effortlessly, effectively and proactively served us and all our crazy, changing insurance needs for 16 years. Knowing that all our insurance was in her hands freed me from worry and any concern about not being prepared for problems. Covid took the wind out of all of our sails, but I never noticed a change in State Farm service throughout those dark days. Terri was always reachable, so resourceful and responsive. Oh, yes, and remarkable. I can't imagine having a better customer service experience in any industry. Highly, highly recommend for all insurance needs."
We responded:
"I could not have said that any better. She loves helping people, and it shows. Thank you for stating so. "
Profile photo of David Erickson

David Erickson

March 17, 2023

5  out of  5
rating by David Erickson
"Great agent, excellent service"
We responded:
"Thank you Dave. Greatly appreciate it. "
Profile photo of Theresa Bofferding

Theresa Bofferding

January 20, 2023

5  out of  5
rating by Theresa Bofferding
"Chris Budzius and Terri are absolutely wonderful. Honest, knowledgeable, prompt, friendly, and always eager to help. I highly recommend Chris for all coverage needs, business and personal."
We responded:
"Thank you so much. Your comments are very appreciated."
Profile photo of cindy mckee

cindy mckee

November 15, 2020

5  out of  5
rating by cindy mckee
"Great customer service! They say what they're going to do and they do it. Ready to answer any questions happily and offer suggestions to rectify problems whenever they arise."
We responded:
"Hi Cindy, thank you for taking the time to leave a review. The Chris Budzius State Farm team prides itself in providing a quality insurance experience for our customers. We look forward to working together to assist you with your insurance needs in the future. Best, Chris"
Profile photo of andy Coleman

andy Coleman

November 1, 2020

5  out of  5
rating by andy Coleman
"I have always had a good experience with Chris and his crew!..They take care of things in a timely manner, they get back to me when they need to.. and they're almost always available!"
We responded:
"Andy, thank you. We are here to serve our customers and make insurance go right in there lives. You have been with us for a long time and it is truly appreciated. C"
Profile photo of Janice Brownlee

Janice Brownlee

October 29, 2020

5  out of  5
rating by Janice Brownlee
"Great people and service always!!"
We responded:
"Thank you Jan"
Profile photo of SJV

SJV

October 29, 2020

5  out of  5
rating by SJV
"Been with Chris and his team since 2000. Excellent customer service, very responsive and love how convenient they are. I have no complaints in over 20yrs of service with Chris. I’ll keep referring friends and families to Chris and his team!"
We responded:
"Hi and my apology for the delayed reply. Thank you for taking the time to leave a review. 20 years is a long time and it does not go un-noticed. The Chris Budzius State Farm team prides itself in providing a quality insurance experience for our customers. We look forward to working together to assist you with your insurance needs for the next 20 years if I have it in me. Best, Chris"
Profile photo of Leah Vue

Leah Vue

October 29, 2020

5  out of  5
rating by Leah Vue
"Chris and Terry are the absolute best! They provide me the best service and always answer all of my questions honestly. I have never had better service. They know me and my family and can anticipate my needs. Who can ask for more than that. I have been with Chris and Terry for almost 20 years and I plan to stay with them for many more."
We responded:
"Leah, thank you so much for the very kind words. We are so happy to be of service to you and your family."
Profile photo of seth Probst

seth Probst

October 5, 2020

5  out of  5
rating by seth Probst
"Customer for 10 plus years. Almost 10 policies. Home, bussines and auto. Always there to assist us when needed. Friendly and respectful. Over 5 claims and Budzius was always top notch on getting what we needed done."
We responded:
"Thank you for the five-star review. Please know that it is greatly appreciated."
Profile photo of Mark Anthony

Mark Anthony

February 13, 2020

5  out of  5
rating by Mark Anthony
"I have bee a customer of Chris Budzius for many year personal and professionally. Great customer service and if i have any questions there answered promptly."
Profile photo of Naomi Taylor

Naomi Taylor

February 12, 2020

5  out of  5
rating by Naomi Taylor
"I have been a customer with Chris Budzius for decades! The team's quality care and exceptional service is what has kept me loyal for all of these years!"
Profile photo of Tai Burgos

Tai Burgos

February 11, 2020

5  out of  5
rating by Tai Burgos
"They care for me and my business and have sat down with me personally to help me through not so fun stuff! Thank you!!"
Profile photo of Cat G

Cat G

February 10, 2020

5  out of  5
rating by Cat G
"They are amazing at answering any questions you may have! They never leave you waiting for a response!!"
Profile photo of AM Campbell

AM Campbell

February 3, 2020

5  out of  5
rating by AM Campbell
"I have been with State Farm since I passed my Drivers Test at 16 years old. I have been with Chris Budzius since 2005. Terri & Chris are so responsive, speedy, & genuinely invested in me & my family. Not only are they "like a good neighbor," they more so ARE A GREAT NEIGHBOR! Thank you, Chris Budzius! I know who to call & set my mind at ease if anything ever happened to my She-shed."
We responded:
"Oh my, I think there may have been an office blush after that. A., you are so kind to comment about us in such a flattering way. It is the people like you that we get to deal every day that makes it worth going into the office every day. Thank you"